We are not able to refund delivery fees + costs
after a delivery has been made.

*Absolutely NO REFUNDS will be made based on improper flower care from the customer or recipient. Once client leaves with flowers from the studio premises, or Floranetti has been delivered to location, Floranetti is no longer responsible for damages or mishandling that may occur.

*This includes sun damage / overheating if the recipient is unable to bring the flowers inside at time of delivery. We always make our best efforts to place the delivery blooms in the shade and safe places.